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OLA 2013

Emotional Intelligence

Date: April 3, 2013
Time: 9 :00 a.m. - 4:00 p.m.
Sponsor: Supervisors, Managers, and Administrators Roundtable

Learn how to raise your “EQ” (Emotional Intelligence Quotient) at this preconference with Lauren Burnett, principal of the Center for Inner Quality, speaker, business and life coach and educator.  Increase self-awareness and the ability to ‘read’ nonverbal cues to understand and meet the emotional needs and motivations of others.  Engender trust, connection and influence in relationships.  Build interior power as it stimulates motivation and initiative.  Strengthen resiliency to sustain performance.  Create an internal climate ripe for innovation.

Lauren Burnett is President for the Center for Inner Quality.

For over 25 years, she has provided professional development workshops, consulting and key note speaking presentations to increase the effectiveness, empowerment and emotional intelligence of people in the workplace.

A certified emotional intelligence facilitator and business coach, Lauren serves many library systems with programming that raises the bar on service, builds leader capacity includes her own VOICE model for customer service, leadership, communication, professionalism, workplace attitudes, team work and change and resiliency.

Lauren has appeared on TV and radio speaking on human potential development and has authored numerous articles in newspapers and trade publications.

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