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OLA 2018: Edge and the Impact Survey
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Edge and the Impact Survey: Working Together

Wednesday, April 25, 2018
1:30 PM – 2:30 PM
Directors Row 3

The session will cover how these two services help public libraries assess, plan, and communicate their public access technology services. Edge provides a series of tools while Impact Survey provides a way to gather customer feedback. Conducting patron surveys and communicating the value of library technology to stakeholders are some of the key benchmark indicators of the Edge Initiative. Implementing the Impact Survey can help you achieve the Edge Benchmarks.

Presented by: Lourdes Aceves and Stacey Wedlake
Sponsored by: Public Libraries Division
Designed for: Public libraries
Areas of interest: Assessment, Technology

Lourdes AcevesLourdes Aceves is the Senior Program Manager for the Urban Libraries Council’s Edge project. She manages the Edge State Library Program, working closely with state library partners to secure broad adoption across their states. Lourdes supports and builds ULC and Edge's national presence and value at national, state, and regional conferences. Before joining the Urban Libraries Council, she worked at the Illinois Housing Development Authority to administer a TARP Program intended to help struggling Illinois homeowners avoid foreclosure. Lourdes holds a Masters in Public Policy with a concentration in Local Economic Development.

Stacey WedlakeStacey Wedlake is the Research and Communication Coordinator for U.S. Impact Study. She became interested in digital inclusion while a Peace Corps Volunteer in Mongolia and taught technology to community members at local computing centers. Upon returning to the states, she continued to teach technology classes at a nonprofit and community college. In her current role, Stacey loves helping libraries better understand their communities. She holds master's degrees in Library and Information Science and Public Administration from the University of Washington.

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