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OLA 2015: My Librarian: Virtual Reader’s Advisory Services
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Date: Thursday, April 30
Time: 4:30 pm - 5:30 pm
Sponsor: Public Libraries Division (PLD)

PowerPoint Presentation: My Librarian (PDF)

Public libraries can provide unique value in an increasingly competitive and information-rich world with a highly personalized approach to Readers' Advisory incorporating both high tech and high touch. Through a grant from the Paul G. Allen Family Foundation to The Library Foundation, Multnomah County Library (Portland, OR) designed and piloted "My Librarian" to create personal connections with readers in a virtual space. Hear the results of the extensive research we conducted with readers in the design and evaluation of the service, what happened during the pilot and the lessons we've learned.

Terrilyn ChunTerrilyn Chun is the Programming and Community Outreach Manager for Multnomah County Library in Portland, Oregon. She oversees production of more than 4,200 public programs for adults, youth and families for the system’s 18 neighborhood libraries and the Central Library each year. For the past 13 years she has been the manager of Everybody Reads, the library’s One City/One Book community reading project. In addition, her responsibilities include oversight for public training, outreach and services to special populations, Reader Services and community partnerships for the system. She received a degree in communication from Mills College in Oakland, California and her MLS from Emporia State University, Kansas. She is a former member and chair of the American Library Association’s Public and Cultural Programs Advisory Committee.

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