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Fresh Takes
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Fresh Takes 
Sponsor: University and College Division

Date: Tuesday, April 25
Time: 1:30-2:30 pm
Location: Salon Q

Session Description: 
OU-SLIS students and new librarians will give presentations of their research and projects. Fresh Takes is a collaboration between OLA's University and College Division and the University of Oklahoma's School of Library and Information Studies.

Presentations and Speakers:
Erica K. Argyropoulos
“Nonviolent Communication: An Essential Tool for Librarians”

Nonviolent Communication (NVC) is a two-way, four-part process developed by psychologist Marshall Rosenberg that utilizes direct language, empathy, and active listening in order to facilitate information exchange effectively and peacefully. In addition to serving as a valuable means of resolving conflicts and preemptively diffusing difficult situations, the use of NVC allows us to function more impactfully as librarians in a number of ways. The process grants us the tools we need to quickly understand and even anticipate the needs of our patrons, function more effectively as a safe space for our diverse user base, and foster diversity and inclusion by ensuring that everyone’s interests are being heard, understood, and addressed. By mastering the simple steps of NVC ( observations, feelings, needs, and requests), we can strive toward our full potential as information professionals, creating a welcoming environment, nurturing our relationship with our patrons, and maintaining a more communicative staff who collaborate effectively and harmoniously. Together, these improvements will foster heightened organizational efficiency and increased patron satisfaction.

Matt Cook
"Virtual Serendipity: Virtual Reality and Embodied Browsing Activity in the 21st Century Research Library"

As academic library collections are moved off site to make room for learning commons-type collaboration spaces, open-ended, exploratory research processes (e.g. stacks browsing) are threatened. Fortunately, by focusing in on those aspects of physical browsing that afford chance encounters with useful information – the human body and the expansive placement of books in the stacks, particularly– we can leverage emerging technology to preserve instances of serendipitous information retrieval. Virtual reality, in this case, provides a platform for browsing that closely resembles the embodied search activity typically associated with research in the physical books stacks and preserves the benefits thereof.

Robin Miller

Are public libraries creating welcoming informational spaces for immigrants on their websites as well as in their brick and mortar buildings? Using ideas from the U.S. Citizenship and Immigration Services website and from the homepages of five library systems which served as forerunners in the development of grounded Citizenship Corners, I created a coding sheet and analyzed the content of the homepages of twenty-five of the largest public libraries to determine in what ways, if any, they are establishing online Citizenship Corners to provide immigration and citizenship information. Four characteristics were examined: language preference, reference to immigration services, reference to English language acquisition, and reference to multicultural collections or resources. While the study might be improved by surveying immigrants to see what information makes them feel “welcome” and where that information can best be located on a site so that they can easily find it, my glance at the virtual “window display” of these thirty (total) libraries revealed that many are overlooking their online presence for the immigrant community. Simple features could be added to reduce clutter while still allowing visibility. Libraries who profess to be advocates for immigrants need to step up their game and get with the times; otherwise, their message (of access and service for all) is inconsistent and rings hollow. A token effort in the physical library CC is no real effort at all if it doesn’t extend into the cyber world we live in as well.

Rhonda Holt

After reading about clickbait in an article written by Lockwood (2016), it was clear mainstream media tactics might actually be warping academic research. An in-depth review of literature was conducted, and a content analysis was proposed to look at electronic journal publishers and research the impact of clickbait on academic research. Data was collected using a random selection of journal titles based upon specific criteria in order to be more representative of the research domains afforded at the University of Oklahoma. The data was then separated to more thoroughly analyze and investigate it for similar themes. Still in progress, the initial findings suggest that indeed, clickbaity techniques in titles are, to some extent, impacting the selection of titles which might ultimately be impacting academic research overall. The literature review and initial research proposal findings demonstrate the potential for research development in this area as well as how the overall impact of titles on selection and inclusion needs to be further expanded. The overabundance of research and data in the socially connected World of today’s society demands a title which accurately reflects the research without diminishing the authority and credibility of the research it represents. However, clickbaity titles have skewed this representation which potentially hides the overall impact or discoverability of empirical research within academia.

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