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Look up under “S” for service animal: Learning about service animals in your library 
Sponsor: Public Libraries Division

Date: Tuesday, April 25
Time: 3:30-4:30 pm
Location: Salon H


Session Description: 
Service Animal defined by Title II and Title III of the ADA, means any service animal that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Service animals are trained to perform tasks for an individual providing inclusion and freedom to participate.  Service animals are NOT pets. Attendees will learn: 

  • Employer responsibilities if you have an employee with a service animal 
  • How service animals are an ever important component of an individual that may have a disability
  • How to identify a service animal
  • Basic facts and etiquette about service animals
  • Differences between a service animal a comfort animal, a therapy animals and a pet
  • What to do if a situation warrants action.

Doug MacMillan is the Director for Oklahoma Office of Disability Concerns. Appointed to the position by the Governor in late spring of 2013. Doug heads a small agency chartered to help Oklahomans with Disabilities in a wide variety of areas including home, family, health and work. The ODC acts as a clearinghouse of information and technical assistance on state and federal laws affecting individuals with disabilities, businesses and other government entities, agencies and groups. ODC is also the subject matter expert on all things ADA (American with Disabilities Act). ODC serves on a variety of state and local boards, committees and working groups which all have a common goal of seeking ways to improve the lives of Oklahomans with disabilities.
He comes from a varied business and technical background with over 35 years experience in business operations in a variety of services that included call centers, technical inbound help desks, technical publications and training, field installation and support, and various special programs / projects. Also as a small business owner, understands the economics of small business operations. Doug has been the Lead Employer in the Oklahoma Business Leadership Network, a group of employers who culture the environment to promote people who happen to have a disability. As a Governor appointee, he sat on the Governor's Workforce and Economic Council determining the direction of the combined Employment, Economic Development and Education. Doug also worked with the Central Oklahoma Workforce Investment Board to support their activities in the five counties. Doug has also served on the Oklahoma Rehabilitation Council.
Doug is a graduate from Creighton University, Omaha Nebraska, with a BS degree in Mathematics. His career includes a commission in the US Army serving in various posts overseas. After the Army, he was employed with Martin Marietta / Lockheed Martin Corporation working in increasing responsibility positions from field service technician to
Director of Field Services. Also worked at Pitney Bowes and over eleven years as the CEO of Oklahoma One Call System Inc.

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