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OLA 2020 Annual Conference FAQ for Vendors

Why was conference rescheduled, not canceled?


The annual conference is the largest revenue generator for OLA. The Executive Board strongly believes rescheduling conference, rather than canceling, is the fiscally responsible option for the organization. We appreciate everyone’s willingness to remain positive and supportive as OLA continues to work on providing quality professional development to our members.


For details on the decision to reschedule, see the official statement.

Will all registrations automatically be switched over to the new conference date?

Yes! If you were registered for the April conference, you are registered for the July conference. We understand that the new dates may conflict with your schedule, so if you are unable to attend, please contact ola@amigos.org by June 15, 2020.

What is the cancellation/refund policy?

All registration cancellations and refund requests for the 2020 Oklahoma Library Association Annual Conference, including preconferences and meal events, must be made in writing to ola@amigos.org by Monday, June 15, 2020. After June 15, 2020, no requests for refunds will be accepted and no exceptions will be made to the policy. Registrations made after Monday, June 15, 2020, are nonrefundable.

We recognize that travel and conference attendance is restricted for many of our vendors this year. In recognition of this, and in appreciation of our loyal vendors, any vendors who do not cancel will receive a 25% discount on a booth at OLA 2021 March 10-12, 2021, in Norman, Oklahoma.

What about my hotel room?

Beginning on Monday, March 23, the Regency Hyatt will cancel all room registrations booked using the OLA conference code (either government rate or regular conference rate). Please rebook your room for the July dates. If you have any questions regarding your room booking, please contact the Regency Hyatt directly at (918) 234-1234.

My company will still have a booth at OLA 2020, but we need to update our information. How do I do that?

Email ola@amigos.org with any changes and we will be happy to help you!

I wasn’t available for the April dates, but would like to attend in July. Can I do that?

Absolutely! Please contact ola@amigos.org.

Still have questions? Contact ola@amigos.org and we will help you figure it out!
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Oklahoma Library Association
1190 Meramec Station Road, Suite 207, Ballwin, MO 63021-6902
Phone: 800-843-8482 (press option 2) | Fax: 636-529-1396 | Email: ola@amigos.org

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