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OLA 2020 Annual Conference FAQ for Vendors

Why did we transition to a virtual conference rather than sticking with an in-person July conference?

As the global pandemic has developed, the Executive Board determined that the wisest and most ethical way to provide a conference experience was to offer a virtual conference rather than gathering such a large group. We appreciate everyone’s willingness to remain positive and supportive as OLA continues to work on providing quality professional development to our members.

For details on the decision to transition to a virtual option, see the official statement.

With a virtual conference, we won’t have a booth. What is the cancellation/refund policy?

We will be reaching out to you to discuss a refund or donation option.

What about my hotel room?

The Regency Hyatt has canceled all room registrations in our room block for our April date using the OLA conference code (either government rate or regular conference rate). If you booked a room outside our room block for either April or July, or if you have any other questions regarding your room booking, please contact the Regency Hyatt directly at (918) 234-1234.

Still have questions? Contact and we will help you figure it out!

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Oklahoma Library Association
1190 Meramec Station Road, Suite 207, Ballwin, MO 63021-6902
Phone: 800-843-8482 (press option 2) | Fax: 636-529-1396 | Email:

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